Contact Us

We’re here to help.

If you have a question about your order, delivery, returns, or our products, please contact us using the form below or email us at:

elorilane1@gmail.com

Customer Support

Our support team 

We’ll get back to you within 24 hours.

To help us respond faster, please include:
- Your full name
- Your order number, if you have one
- The email address used at checkout
- A clear description of your question
- Photos, if your message is about a damaged, defective, or incorrect item

Order Questions

If you are contacting us about an existing order, please include your order number so we can check it quickly.

Damaged, Defective, or Incorrect Items

If your item arrived damaged, defective, or incorrect, please contact us as soon as possible with clear photos of the item and packaging.

Shipping and Returns

For more information about delivery times, returns, or refunds, please review our Shipping Policy and Refund Policy.

Contact Email

elorilane1@gmail.com

Business Address

Elori Lane
61 Bridge Street
Kington
HR5 3DJ
United Kingdom

Our business correspondence address is not a returns address. Please contact us through our Contact Us page for return instructions and the correct return address before sending any products back.

Thank you for shopping with Elori Lane.